Privacy policy

This page describes the methods of management of this website with regard to the handling of personal data of users who access the site. This disclosure is in accordance with article 13 of Italian legislative decree no. 196/2003 – Personal data protection code for all those who interact with online services of the website shop.flex.it for the protection of personal data which is accessible through the website address: URL – shop.flex.it, corresponding to the homepage of the shop.flex.it website This disclosure is also in line with Recommendation no. 2/2001, which the European Privacy Authority for personal data protection, through the Group created pursuant to article 29 of Directive no. 95/46/EC, implemented on 17 May 2001 to identify the minimum requirements for the collection of online personal data and, in particular, the methods, time and nature of information, which the data controllers must provide to users when they connect to a webpage, regardless of the purpose of their visit.

 

The data controller
As a consequence of using this website, personal information concerning identified or identifiable people might be collected and processed. The data controller is Flex S.r.l., registered office at 11 Via G. Bargnani, 25135 Brescia (BS) Italy. Tel. (+39) 0303531005 – Fax (+39) 0303531022 – info@flex.it  – VAT number 03109290175.

 

Place of data processing

The data relating to the services of this website is processed at our registered office and is handled only by technical staff of the department responsible for the processing. No data resulting from the web service shall be communicated or disseminated. Personal data provided by users who send requests for the delivery of informative material (e.g. catalogues, brochures) or make purchases through the website  shop.flex.it is used only for the supply of the service or provision requested and is communicated to third parties only if this is required for the intended purpose.

 

Disclosure pursuant to article 13 of Italian Legislative Decree no. 196/03 30.06.2003 (Privacy Act).

Following the entry into force of the Italian Privacy Act 196/03 laying down provisions for the “Protection of persons and other subjects in connection with the processing of personal data”, we provide below some information regarding the use of your personal data already held by our Company, as acquired orally, directly or through third parties.

 

  1. Method and purpose of processing. Data processing is carried out in paper form, on computer or with other electronic means in the event of remote contacts with the Customer effected via innovative media, such as Internet mailing, in compliance with the applicable regulations, for the purpose of:
  2. a) performing customer and/or supplier bookkeeping and filling in master data;
    b) managing billing and;
    c) complying with obligations provided by regulations, civil and tax laws;
  3. d) conducting in-house market surveys and research by Flex S.r.l. and the compilation of statistics.

All data collected may be disclosed, in Italy and abroad, for the purposes specified above to sales agents, suppliers, customers, carriers and shipping agents and other business intermediaries, independent advisors, banking institutions, public administrative authorities, insurance companies, factoring companies, credit collection companies, business consultants and service companies.

 

  1. Data provision and consequences of a possible refusal. The provision of data is optional, unless it is a mandatory requirement set forth by specific statutory regulations. The possible refusal of consent implies, for the purpose of points a, b and c above, the impossibility of stipulating the contract and its execution, the impossibility of fulfilling mandatory statutory formalities, including tax obligations; for the purpose of item d) above, the impossibility of the Data Subject (the Customer) to take advantage of increasingly appropriate levels of service.

 

  1. Data storage. Data are stored at our company in compliance with legal requirements.
  2. Rights of the Data Subject. The Customer or the Company may exercise the right of access to data, including the right to know, cancel and all other rights provided by art. 7 of Legislative Decree 196/2003.

 

  1. Data Controller. The data controller is the Brescia-based company Flex S.r.l. The data subject has the right to oppose, for legitimate reasons to the processing of personal data concerning him/her, even if it is within the framework of the purpose of data collection, by writing to Flex S.r.l., 11 Via G. Bargnani (BS), calling (+39) 0303531005 or sending a fax to (+39) 030531022.

 

Types of data processed
– Navigation data

The computer systems and software procedures used to operate this website acquire, during normal operation, some personal data whose transmission is implicit in the use of Internet communication protocols. This information is collected not to be associated with identified data subjects but rather, due to its specific nature, it could allow the identification of users through the processing and association with data held by third parties. This category of data includes IP addresses or domain names of the computers used to log on to the website, the URI (Uniform Resource Identifier) notation addresses of the requested resources, the request time, the method used to send the request to the server, the size of the file received as an answer, the numerical code that states the answer status of the server (successful ending, error, etc.) and other parameters relating to the user’s operating system and computer environment. This data is used for the sole purpose of obtaining anonymous statistical information on the use of the website and checking its correct functioning. The data could be used to ascertain responsibility in case of hypothetical cyber-crimes against the website.

– Data provided voluntarily by the user

The optional, explicit and voluntary sending of electronic mail to the addresses indicated on this website involves the subsequent acquisition of the sender’s address, which is necessary to respond to requests, and any other personal data included in the message.

– Cookies
No personal data of users is acquired by the site in this regard.
We do not use cookies to transmit information of a personal nature, nor are any so-called persistent cookies of any kind used, or systems for tracking users.

The use of so-called session cookies (which are not stored permanently on the user’s computer and disappear when the browser is closed) is strictly limited to the transmission of session identifiers (consisting of random numbers generated by the server) necessary to allow safe browsing and efficient site.

The so-called session cookies used on this site avoid the use of other technologies that could compromise the privacy of users’ browsing and do not allow the acquisition of personal identification data.

 

Optional provision of data

Apart from the details specified for navigation data, the user is free to provide personal data contained in online registration forms, newsletters, catalogue requests, information or quotations of goods. Failure to provide such data may make it impossible to obtain what has been requested.

 

 Method of treatment

Personal data are processed with automated tools for the time strictly necessary to achieve the purposes for which they were collected. Specific security measures are complied with to prevent data loss, illicit or incorrect use and unauthorised access.

 

Data subjects’ rights
The subjects to whom the personal data refer have the right, at any time, to obtain confirmation of the existence or otherwise of the same data and to know its content and origin, verify the accuracy or request any additions, update or modification (art. 7 of Italian Legislative Decree no. 196/2003).

Pursuant to this article, you are entitled to request the cancellation, transformation into anonymous form or blocking of data processed in breach of the law, as well as to oppose in any case to their processing for legitimate reasons.

Integration to the Privacy – website policy – types of data processed

– Navigation data

The computer systems and software procedures used to operate this website acquire, during normal operation, some personal data whose transmission is implicit in the use of Internet communication protocols. This information is collected not to be associated with identified data subjects but rather, due to its specific nature, it could allow the identification of users through the processing and association with data held by third parties. This category of data includes IP addresses or domain names of the computers used to log on to the website, the URI (Uniform Resource Identifier) notation addresses of the requested resources, the request time, the method used to send the request to the server, the size of the file received as an answer, the numerical code that states the answer status of the server (successful ending, error, etc.) and other parameters relating to the user’s operating system and computer environment. This data is used for the sole purpose of obtaining anonymous statistical information on the use of the website and checking its correct functioning. The data could be used to ascertain responsibility in case of hypothetical cyber-crimes against the website.